We were selected by Grupo Universal, the largest financial holding in Dominican Republic, and Oliver Wyman to create a fully digital, B2C insurance business.
Exponential deployed a custom solution based on a policy administration system, a CRM and a marketing automation platform, fully integrated with a third-party ERP and a local payment gateway.
Policy Management
CRM
Marketing Automation
Solution Design & Delivery
Managed Services
Customer Support
Unit went live in only 5 months with the first set of four Personal Accidents, Term Life, Home and Health insurance products, and has continuously extended its portfolio and distribution channels since then.